Privacy Policy

1. Who we are

Dalex Institute of Technology (DIT) is a professional and technical training institute based at 1st Floor, Obrapa House, Atico Junction, Kaneshie–Mallam Highway, Accra, Ghana, P.O. Box GP 14219, Accra. This policy explains how we collect, use, store, and protect personal information when you visit dit.edu.gh, apply for a course, contact us, or otherwise interact with our website.

2. Information we collect

We collect personal information you provide directly through our website forms, including:

• Application / enrolment forms — full name, phone number, email address, and course of interest, plus any supporting information you choose to share (e.g. educational background, employer).
• Contact and enquiry forms — name, email, phone number, and the content of your message.
• Newsletter sign-up — your email address.
• Payment confirmation — when you notify us of a Mobile Money, GCB, or FBN payment via WhatsApp or email, we record the details you provide (name, course, payment reference) to match your payment to your enrolment.

We do not process card or mobile-money payments directly on this website — payments are made through your bank or mobile network operator, and we only receive the confirmation details you choose to send us.

3. Cookies and similar technologies

Our website may use essential cookies required for the site to function correctly, and — where enabled — analytics cookies that help us understand how visitors use the site (e.g. which pages are most visited). Analytics data is aggregated and does not, on its own, identify you personally. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

4. How we use your information

We use the information we collect to:

• Process course applications and manage enrolment;
• Respond to enquiries submitted through our contact and intake forms;
• Confirm payments and communicate about fees;
• Send course updates, intake announcements, and — where you have subscribed — our newsletter;
• Improve our website, courses, and student support based on aggregated usage patterns; and
• Meet our legal, regulatory, and administrative obligations as a Ghanaian training institute.

5. Where your data is stored and processed

Form submissions on this website are processed and stored using Supabase, a secure third-party database and application platform, along with associated workflow tools used by our admissions and administration team. We take reasonable technical and organizational measures to protect this infrastructure, including access controls limiting data access to authorized staff who need it to do their jobs.

6. Sharing your information

We do not sell your personal information. We may share it with:

• Service providers who process data on our behalf (e.g. Supabase for form storage, email/SMS/WhatsApp providers for communication) — solely to help us operate the institute;
• Our affiliated certification bodies (such as CADD Centre Training Services), where necessary to register you for certification or examination as part of a course you have enrolled in; and
• Regulators or authorities, where required by Ghanaian law.

7. Data retention

We retain application and enrolment records for as long as needed to administer your course and certification, respond to related enquiries, and meet reasonable record-keeping obligations. Newsletter subscriptions are retained until you unsubscribe.

8. Your rights

You may contact us at any time to:

• Request a copy of the personal information we hold about you;
• Ask us to correct inaccurate information;
• Ask us to delete your information, subject to any legal or administrative reason we may need to retain it; or
• Unsubscribe from our newsletter or marketing communications at any time.

To make any of these requests, contact us at info@dit.edu.gh and we will respond within a reasonable time.

9. Children's information

Our courses are aimed at working professionals, fresh graduates, and adult learners. We do not knowingly collect personal information from children through this website.

10. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "last updated" date at the top of this page shows when it was last revised.

11. Contact us

For any questions about this privacy policy or how we handle your information, contact: